RETURNS & REFUNDS

Return Window

We accept returns within 5 days of your purchase. If more than 5 days have passed since your purchase, we are unable to offer a refund or exchange.

Eligibility for a Return

To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.

Refund Process

Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.

If approved, your refund will be processed and a credit will be applied to your original payment method within a reasonable number of business days.

Late or Missing Refunds

If you have not received your refund after the stated processing time:

1. Check your bank account again.

2. Contact your credit card provider, as posting delays can occur.

3. Contact your bank, as processing times vary.

If you have followed these steps and still have not received your refund, please reach out through our 24/7 website chat bot for assistance.

Sale Items

Only regular-priced items are eligible for a refund. Sale items are non‑refundable.

Return Shipping

Customers are responsible for the cost of return shipping. Original shipping costs are non‑refundable. If a refund is approved, the cost of return shipping will be deducted from your refund.

If returning an item valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee receipt of returned items without tracking.